Frequently Asked Questions

We accept the following forms of insurance:

• Blue Cross Blue Shield, Tricare, Aetna, United Healthcare, Cigna, SoonerCare, and Medicaid

Don't see your insurance? Call 405-242-3791 for questions.

Fill out our contact form, or give us a call, 405-242-3791, sdelua@nthecounselingservices.com.

Health care professionals have differing opinions on the effectiveness of medication to treat mental illness. Mental illness is generally a lifelong, chronic medical illness that needs consistent treatment. A person does not simply "get over" mental illness without some form of treatment.

Though medications can often aid in the treatment of mental illness, it is unlikely that taking medication as the sole form of treatment will be effective in "getting over" or stabilizing one's mental illness. Generally, therapy is recommended along with medications to manage the impact of mental illness most effectively (such as feelings and behaviors).

Mental illness can often disrupt a person's life by hindering that person's ability to focus on and complete tasks that they otherwise would be able to complete. Establishing a productive daily routine can help to normalize that person's daily life and having a routine most often contributes to increased life satisfaction that comes with personal accomplishment.

The decision to take prescription medication is one that every individual must make for his or herself. Some people are uncomfortable to divulge information to doctors or other mental health professionals. They chose to rely solely on medications to eliminate their symptoms or challenges. It might be less effective to take medication without the benefit of therapy, but it does not seem to have been proven to be unsafe.

By itself, exercise is unlikely to control many types of mental illness. Many healthcare professionals think that physical exercise has a positive effect on depression, anxiety, and other mental illnesses, though all caution that more clinical research must be done on the subject. There does seem to be a large section of the medical community that believes physical exercise, in conjunction with therapy and prescription medication, is very beneficial to persons living with mental illnesses, as it is for all people.

There are several factors that make acquiring medical coverage for mental illness difficult. First, insurance companies often restrict benefits available to individuals with mental illness by placing greater limits on their use (i.e. by restricting the annual amount of inpatient and outpatient services covered) or by imposing greater cost sharing than for other medical needs. Second, many insurance companies refuse to cover illnesses or conditions they believe to be pre-existing. Simply put, if you have had a diagnosed mental illness for many years, securing insurance could be difficult or very costly. Finally, insurance companies may feel that mental illness diagnoses are not accurate and therefore will refuse to pay for medical treatment associated with that illness.

There are legislative efforts to require insurance companies to pay for mental illness the same as they do for physical illness. To find out more about this visit, www.nami.org.

Our agency receives Medicaid, some private insurances (Blue Cross Blue Shield, Aetna, United Healthcare and Tricare or Humana Military). We also receive cash payment by sliding scale.

We understand that we are living in very troubled times due to the COVID-19 pandemic. We will provide telehealth services to anyone who may not be comfortable with face-to-face meetings. We use Zoom encrypted technology which is encrypted and HIPAA compliant.